Please disable these programs before attempting to run FINAL FANTASY XIV. There is a possibility that security programs and firewalls are interfering with the game program. ■ Disable security programs and firewalls for the game program If using a home-built computer, update the relevant drivers for your graphics card, typically found on the manufacturer's website. If using a commercial computer, check the help manual when updating. If the graphics drivers are outdated, the game may not run properly. It is possible that changing the screen mode will allow the program to run properly.įrom the FINAL FANTASY XIV Config and the in-game config menu, you can change settings to reduce graphical processes, such as shadows and texture quality. Programs → SQUARE ENIX → FINAL FANTASY XIV → Launch FINAL FANTASY XIV ConfigĬonfiguration Button → Screen Settings Tab → Change settings in Screen Mode ■ Toggle between Windowed mode and Full Screen mode Please try these steps to see if they resolve the issue: In the event that your game shuts down abnormally and you are returned to the desktop, it is likely that the game was shut down because the computer was unable to run a certain process.
